Account Management

Account setting

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• Customer account Setup
• Modifiying a user
• How to customize your image rights waiver (release form)
• Personalized support: your Customer Success Manager

Validation process

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• Approval process : adding or deleting a step
• Create and Setup a group
• Groups and Approval process

Templates

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• Definition
• Creating a template
• Template details and settings
• Editing templates
• Template animation styles

Charter

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• Visual identity : Definition
• Create a visual identity
• Editing a visual identity
• Add a logo
• Ordering a Studio graphical Charter

Additional options

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• What is the Single Sign-On (SSO)?
• How to subscribe to more options ?

FAQ

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• I created a template on the platform but I don’t see it on the app ?
• I cannot validate my video in auto mode as admin
• Why can’t I see any projects on my dashboard?
• What is the delivery time of my studio graphical charter ?