Edit or reset password

You have a business account and your user account is active.

• Edit password
• Reset password
• I did not receive email to reset password

Edit password

Note: you cannot change your password from the mobile app, you must first log on to the web platform here

1. Log on to the platform with your usual password
2. Click on your name at the bottom left to bring up the menu
3. Select My Profile. Your profile will open on the screen
4. You come on the General Information tab. Then click on the second tab Password
5. Enter your current password and your new password
6. Confirm your new password
7. Validate by clicking on the Save button

Tip: The privacy and security of your data is very important. Your password must contain a minimum of 8 characters including capital letters and numbers. 

Reset password

Note: To be able to reset your password, you must have access to the email address linked to the Easymovie account.

On the APP

1. Launch the application
   
2. Click on login and then Forgot your password?
3. Enter your email address linked to the Easymovie account and confirm.
   An email will be sent to your address to reset your password containing a link.
4. Click the link or The Reset button and enter your new password then confirm it. 
5. Validate your new password by clicking on Reset my password
6. You are now connected to the platform

On the Platform

1. Go to EasyMovie

2. Click on Forgot password?

3. Enter your email linked to the Easymovie account to reset your password and then click on Send.
An email will be sent to your address containing a link.

4. Click the link or the Reset button and enter your new password then confirm it.                                       

5. Validate your new password by clicking on Reset my password                                                     

6. You are now connected to the platform

I did not receive email to reset password

If you have already completed the above steps and have not yet received the reset email, please check the tabs, files and spam filters in your inbox.

Still Cannot find it? Contact our support