In order to facilitate your exchange with Easymovie, here are your various contacts.
This article contains the following topics :
Account Manager
In charge of for the business tracking of your account. You can contact him/her :
- Subscribe to a new option
- Asking for new quotes
- Add licences
- Upgrade your account
Customer Success Manager
He is in charge of setting up your projects thanks to Easymovie. He trains and accompanies you to help you become real experts in video communication whether through his technical or editorial tips.
Post Production
Please contact post-production postproduction@easy.movie for any request regarding :
- The follow-up of the projects, deadlines
- Modifications
Art Director
It manages the creation or modification of graphical charters. You can contact him at salem.sahli@easy.movie
Billing
Please contact them at billing@cenareo.com regarding :
- Any request related to your invoices
- Any request regarding logistics, ordering and delivery of audiovisual equipment
- Your contract
- Your suppliers files
Support
Support handles the issues you may encounter with the app or the platform. Don’t hesitate to refer to online help center, which we regularly update. The answer to your question is certainly in there.
We recommend you to read the article How to contact Support ? as well as How do I write a request to the support ?
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